DOMESTIC SHIPPING WITHIN THE US
 
UPS GROUND SHIPPING: 3-8 BUSINESS DAYS - FREE
UPS 3 DAY SELECT: 3-5 BUSINESS DAYS - $20
UPS OVERNIGHT SHIPPING: 1 BUSINESS DAY - $35
 
WE OFFER FREE GROUND SHIPPING WITH UPS ON ALL ORDERS WITHIN THE US. MOST OF OUR ORDERS ARE SHIPPED OUT VIA WITHIN 1-2 BUSINESS DAYS OF PURCHASE FROM OUR WAREHOUSE IN DALLAS, TX, U.S. ALL ORDERS ARE SHIPPED VIA UPS. ONCE YOUR ORDER IS SHIPPED, WE ESTIMATE YOU WILL RECEIVE YOUR ORDER WITHIN 3-8 BUSINESS DAYS OF ITS SHIP DATE. SHIPPING TIMES MAY VARY, BUT WE WORK OUR HARDEST TO GET YOU YOUR ORDER AS QUICKLY AS POSSIBLE. 
WE WILL EMAIL YOU A TRACKING NUMBER WITHIN ONE BUSINESS DAY AFTER YOUR ORDER IS SHIPPED OUT. WATCH OUT FOR THIS EMAIL SO YOU CAN TRACK THE PROGRESS OF YOUR ORDER FROM OUR DOORSTEP TO YOURS! ALL PACKAGES MUST BE SIGNED FOR UPON DELIVERY SO PLEASE ENSURE THAT YOU PROVIDE YOUR DAYTIME DELIVERY ADDRESS AND CONTACT NUMBER. 
PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT. WE ARE UNABLE TO RE-DIRECT ORDERS ONCE THEY HAVE BEEN DISPATCHED - ORDERS THAT ARE RETURNED BECAUSE OF AN INVALID ADDRESS MAY BE RESHIPPED AT YOUR EXPENSE. AFTER AN ORDER HAS BEEN DELIVERED TO THE CORRECT SHIPPING ADDRESS, WE CANNOT BE HELD RESPONSIBLE FOR LOST OR STOLEN PACKAGES. ANY ADDITIONAL SHIPPING COSTS ARE NONREFUNDABLE.
PLEASE NOTE, WE DO NOT SHIP ON THE WEEKEND OR HOLIDAYS. 
 
INTERNATIONAL SHIPPING
 
USPS WORLDWIDE SHIPPING: 3-8 BUSINESS DAYS - $35
ALL ORDERS ARE SHIPPED OUT VIA USPS. ONCE YOUR ORDER IS SHIPPED, WE ESTIMATE YOU WILL RECEIVE YOUR ORDER WITHIN 3-8 BUSINESS DAYS ITS SHIP DATE. PLEASE NOTE THAT SHIPPING TIMES MAY VARY. 
ALL ORDERS ARE SHIPPED WITH DELIVERY DUTY UNPAID (DDU). ONCE YOUR ORDER IS SHIPPED, THE CARRIER WILL BILL YOU TO PAY ALL IMPORT DUTIES, CUSTOMS AND SALES TAXES LEVIED BY THE COUNTRY YOU ARE SHIPPING TO.
WE ADVISE THAT YOU ARE FAMILIAR WITH YOUR PACKAGE DESTINATION’S IMPORT DUTY, CUSTOMS AND LOCAL SALES TAXES AS WELL AS IT’S RULES AND REGULATIONS FOR IMPORTING FOREIGN GOODS AND PRODUCTS PRIOR TO PURCHASING. 
PLEASE NOTE - 
RIGHT NOW WE ARE UNABLE TO SHIP TO THE FOLLOWING COUNTRIES - RUSSIA, CHINA, HONG KONG, UKRAINE, SAUDI-ARABIA, CERTAIN COUNTRIES IN AFRICA & THE PACIFICS.  
 
IMPORT DUTIES & TAXES
 
IMPORT DUTIES AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. THESE CHARGES ARE YOUR RESPONSIBILITY AND WILL BE COLLECTED FROM YOU BY THE CARRIER UPON DELIVERY.
WE CURRENTLY SHIP ALL ITEMS DELIVERY DUTY UNPAID (DDU). ONCE YOUR ORDER IS SHIPPED, THE CARRIER WILL BILL YOU TO PAY ALL IMPORT DUTIES, CUSTOMS AND SALES TAXES LEVIED BY THE COUNTRY YOU ARE SHIPPING TO.
WE ADVISE THAT YOU ARE FAMILIAR WITH YOUR PACKAGE DESTINATION’S IMPORT DUTY, CUSTOMS AND LOCAL SALES TAXES AS WELL AS IT’S RULES AND REGULATIONS FOR IMPORTING FOREIGN GOODS AND PRODUCTS PRIOR TO PURCHASING.   
 
UPON DELIVERY, YOUR PACKAGE HAS ALREADY ENTERED AND HAS BEEN CLEARED BY YOUR LOCAL GOVERNMENT, AND THEREFORE, THE CUSTOMS DUTIES AND TAXES HAVE BEEN APPLIED. IF YOU CHOOSE TO REFUSE YOUR PACKAGE, YOU WILL STILL BE HELD ACCOUNTABLE FOR YOUR CUSTOMS DUTIES, SALES TAX AND RETURN SHIPPING AND NO REFUND WILL BE APPLICABLE.
ONCE YOU HAVE RECEIVED THE NOTIFICATION OF YOUR DUTY AND TAXES, YOUR PARCEL HAS ALREADY BEEN CLEARED BY YOUR GOVERNMENT. IF YOU ARE WANTING TO RETURN YOUR PARCEL, YOU, THE BUYER, ARE REQUIRED TO PAY THE DUTIES AND ORGANIZE FOR YOUR PARCEL TO BE SENT BACK TO ROAD TO BOHEMIA RETURNS. ONCE YOUR PACKAGE ARRIVES BACK TO OUR WAREHOUSE, WE WILL REFUND YOU ONLY THE COST OF YOUR ORDER MINUS INITIAL SHIPPING COST. NOTE WELL – WE CAN NOT RECOVER DUTIES AND TAXES FOR YOU – THESE ARE PAYABLE BY YOU, THE BUYER AT ALL TIMES.
PLEASE EMAIL AMY@ROADTOBOHEMIA.COM IF YOU HAVE ANY QUESTIONS.
WE WILL REFUND YOU THE COST OF YOUR ITEMS IN FULL MINUS SHIPPING COST IF WE RECEIVE YOUR RETURN WITHIN OUR RETURN POLICY WINDOW.
PLEASE NOTE, DUTIES AND TAXES ARE NON-REFUNDABLE THROUGH US. YOU MAY BE ABLE TO RECOVER THESE FUNDS BY CONTACTING YOUR LOCAL CUSTOMS DIRECTLY.
 
ORDERING INFORMATION
  
FOR ALL ONLINE CUSTOMER SERVICE AND PRODUCT ENQUIRIES, PLEASE EMAIL  AMY@ROADTOBOHEMIA.COM
  
ITEM AVAILABILITY
 
IF A SOLD-OUT ITEM IS PURCHASED, YOU WILL BE NOTIFIED BY EMAIL AS SOON AS POSSIBLE AND OFFERED A SUITABLE REPLACEMENT, A CREDIT NOTE OR A FULL REFUND.
 
  
SHIPPING TO A FREIGHT FORWARDING SERVICE
 
WE DO NOT SHIP TO FREIGHT FORWARDING COMPANIES AND ANY ORDERS PLACED FOR THESE LOCATIONS WILL BE CANCELLED.
 
RETURNS & REFUND POLICY
 
WE OFFER A 30 DAY RETURN POLICY WINDOW ON ALL FULL PRICED ITEMS. ITEMS SHOULD BE IN THE ORIGINAL CONDITION, UNWORN, UNWASHED OR USED IN ANYWAYS AND RETURNED IN IT’S ORIGINAL CONDITION, INCLUDING TAGS, FOR A FULL REFUND MINUS ORIGINAL SHIPPING CHARGES AND DUTIES PAID. ANY ITEM RETURNED NOT MEETING THESE CONDITIONS WILL AUTOMATICALLY BE SHIPPED BACK TO THE CUSTOMER WITH NO RETURN GRANTED. 
ITEMS MARKED AS FINAL SALE WILL NOT BE ACCEPTED FOR RETURN.
PLEASE SEND YOUR RETURNS TO THE FOLLOWING ADDRESS –
ROAD TO BOHEMIA RETURNS 
 3883 TURTLE CREEK BLVD. U-1615, DALLAS, TX, 75219 USA, 2147092160
ENCLOSED IN YOUR ROAD TO BOHEMIA ONLINE ORDER YOU WILL FIND YOUR RETURNS SLIP. THIS MUST BE FILLED IN AND SENT BACK WITH YOUR RETURN. REMEMBER TO FILL IN THE RETURNS SLIP WITH YOUR NAME, ORDER NUMBER AND THE REASON FOR YOUR RETURN.
CUSTOMERS WILL BE RESPONSIBLE FOR SHIPPING AND HANDLING CHARGES TO RETURN ANY UNWANTED ITEMS. IF THE PACKAGE DOES NOT REACH US SAFELY WE WILL NOT BE ABLE TO COMPLETE THE REFUND, SO IT IS RECOMMENDED TO USE A TRACKED METHOD FOR SAFE DELIVERY.
WE WILL CREDIT YOUR ORIGINAL METHOD OF PAYMENT MINUS ORIGINAL SHIPPING CHARGES AND DUTIES PAID. ONCE YOUR RETURN ARRIVES WITHIN AT THE RETURN ADDRESS PLEASE ALLOW 14 BUSINESS DAYS FOR YOUR REFUND TO BE PROCESSED. YOU WILL BE NOTIFIED BY EMAIL ONCE FINALIZED.
 
SALES ITEMS
ITEMS MARKED AS FINAL SALE WILL NOT BE ACCEPTED FOR RETURN, EXCHANGE OR CREDIT NOTE. 
IF A FINAL SALE ITEM IS SENT BACK TO US FOR A CREDIT NOTE OR REFUND, THIS WILL NOT BE ABLE TO BE PROCESSED. ONCE RECEIVED AT OUR WAREHOUSE, ANY FINAL SALE RETURN WILL BE AUTOMATICALLY BE SHIPPED BACK TO YOU. 
IF YOU HAVE ANY QUESTIONS ABOUT YOUR SALE ITEM OR WANT TO CHECK WHETHER YOUR ORDER QUALIFIES FOR A CREDIT NOTE/REFUND PLEASE EMAIL AMY@ROADTOBOHEMIA.COM
 
EXCHANGE POLICY 
WE DO NOT OFFER EXCHANGES, BUT OF COURSE YOU ARE WELCOME TO RETURN A FULL PRICED ITEM FOR A REFUND AND RE-PURCHASE YOUR PREFERRED ITEM/SIZE ONCE WE’VE REFUNDED YOU.
FAULTY ITEMS 
 
EVERY PRODUCT WE SEND OUT IS INITIALLY QUALITY CONTROLLED, HOWEVER IF YOU HAVE RECEIVED A PRODUCT WITH A MANUFACTURING FAULT WE WILL HAPPILY REPLACE IT OR REFUND THE COST AS LONG AS IT HAS BEEN RETURNED WITHIN 30 DAYS OF PURCHASE. PLEASE NOTE THAT WEAR AND TEAR IN THE COURSE OF NORMAL USE IS NOT CONSIDERED A MANUFACTURING FAULT. 
IF YOU HAVE RECEIVED A FAULTY ITEM PLEASE EMAIL US AT  TO ARRANGE A PREPAID RETURN POSTAGE LABEL. WE WILL REPLACE IF STOCK IS AVAILABLE OR REFUND YOU UPON RETURN.